Frequently Asked Questions
Everything you need to know about your Mechanism electronics.
What kind of warranty comes with Mechanism products?
All Mechanism electronics include a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How long does shipping take for international orders?
We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on your location and customs processing times.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day return policy. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Are your devices compatible with both iOS and Android?
Most Mechanism smart devices are designed for cross-platform compatibility. Please check the specific product specifications page for individual software requirements.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our logistics partner's portal to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.