Returns & Exchanges
At Mechanism, we stand behind the precision of our hardware. If you are not completely satisfied with your purchase, you can return your electronics in their original condition within 30 days for a full refund or exchange.
Initiate Request
Log into your Mechanism account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the device in its original packaging including all cables, manuals, and components to ensure the item is protected during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your package, ensuring no previous tracking labels are visible.
Inspection and Refund
Once our technicians verify the unit's condition at our processing center, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing